Privacy Policies & Legal Terms of Use

At The National Agency of Pet Grooming Schools, we believe your privacy is important. Please review the specific policies below to better understand how we work to ensure your personal information is kept secure.

• Business Privacy Policy
• Website Privacy Policy
• Website Legal Terms of Use

Business Privacy Policy (updated July 2005)
At The National Agency of Pet Grooming Schools, we believe your privacy when shopping in our Business is paramount. Our privacy policy was created to ensure we preserve the confidentiality, accuracy and security of your personal information. This policy guides us in the collection, use, retention and disclosure of your personal information in all of our The National Agency of Pet Grooming Schools. Below is our privacy policy, which spells out our responsibilities and commitments to the secure protection and responsible use of our customers’ personal information entrusted to us.

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MOST FREQUENTLY ASKED CUSTOMER QUESTIONS

What Type of personal information do Business collect?
Our business collect personal information and personally identifiable transaction information (for example, what you bought).
Such personal information may be collected from you in a number of ways:
When you purchase merchandise from our Business, we collect transaction information related to your purchase (items purchased, the price you paid, the payment method you used, time and location).
When you return or exchange merchandise we collect your name, address, and telephone number.
When you fill out a special order, alteration or repair request or instruct us to mail product to another location, we may collect your name, address, telephone number or credit card information.

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When you fill out any in-Business promotional surveys or contests, we may gather certain personal information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, telephone number, and email address.

Why is personal information required to process a return/exchange?
The National Agency of Pet Grooming Schools Return Policy is one of the most flexible in retail today. At The National Agency of Pet Grooming Schools, we accept returns with original receipt, with a gift receipt, without a receipt and there are no time limitations for returns or exchanges. For The National Agency of Pet Grooming Schools to continue to offer such a flexible return policy to our valued customers, we ask for personal information such as name, address and telephone number for the specific and legitimate purpose of fraud prevention.

How does The National Agency of Pet Grooming Schools safeguard my personal information?
The security of your personal information is a high priority. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against loss or theft, unauthorized access, disclosure, or misuse.

How can I contact the Chief Privacy Officer?
The National Agency of Pet Grooming Schools is responsible for all personal information under its control. Our Chief Privacy Officer is accountable for company compliance with the principles described by our The National Agency of Pet Grooming Schools Business Privacy Policy. If you have any questions, concerns or complaints about the privacy policies stated here, you can:

Write to us at:
1100 Queen Street West, Unit 2
Mississauga, Ontario L5H4J4

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. Accordingly we recommend that you check this page periodically in order to review our current policies.

WEBSITE PRIVACY POLICY
At The National Agency of Pet Grooming Schools, we believe your privacy when using our Web site is paramount. To enhance your The National Agency of Pet Grooming Schools visit and inform you about the latest developments at The National Agency of Pet Grooming Schools, we collect the following information:

Mailing List:
You may opt to join our mailing list. When you submit your email address to use we assume that you want to be contact regarding promotions and offers at The National Agency of Pet Grooming Schools. When you join our mailing list we respect your privacy and do not share your address with any third companies without your permission. If you at any time decide that you don't want to receive any future mailings, simply

Write to us.

Contest:
When you sign up to participate in a contest on www.napgs.com, you provide us with information that allows us to enter you into the contest, verify eligibility and contact you if you win. We also use the information to communicate with you about our products, services and promotions, if you choose to join our mailing list at the time of entry.

Visiting www.napgs.com:
We may also collect certain non-personally identifiable information from you when you visit our website, such as the type of browser you are using (i.e.: Netscape or Explorer), the type of operating system (i.e.: Windows or MAC), the domain name of your Internet service provider and your entire query (if any) that was entered into a search engine which led you to the current site and any other "click stream" data. This information is Business in our log files. We use the non-personally identifiable information that we collect to rate and improve the design and content of our website and to enable us to personalize your experience. We may also use this information in the aggregate to analyze how our site is used, as well as to offer you products, services and promotions.

The Use of Cookies:
In order to enhance and personalize your interactive experience, our site does use cookies. The cookies do not contain any personally identifiable information. If you wish to limit the number of cookies that your browser accepts or prevent your browser from accepting cookies, you can set your browser to alert you each time you are about to receive a new cookie or you can turn off your cookies completely. This however will not allow you to take full advantage of all of the features available to this site.

Fraud Prevention:
We reserve the right to co-operate with local, provincial/state, national and international authorities in investigations of improper or unlawful activities and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful activities on any The National Agency of Pet Grooming Schools website and this disclosure may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities.

In addition, in order to protect you and The National Agency of Pet Grooming Schools from fraudulent transactions, we may provide your online shopping related information to a reputable outside organization to perform address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address. The outside organization does not Business any personal information that we provide from shopping transactions.

Updating the Privacy Policy:  
The National Agency of Pet Grooming Schools may update its privacy policy from time to time to reflect changes in our information practices. As a result, we encourage you to periodically review this page for the latest information on privacy policies. Your continued use of the site indicates your consent to such terms.. If you have any questions about this privacy statement, the practices of this site, or your dealings with our site, please write us at:

The National Agency of Pet Grooming Schools,
1100 Queen Street West,
Unit 2
Mississauga, Ontario L5H4J4

The National Agency of Pet Grooming Schools will remove any personal information from our database pursuant to a written request from you. Please email such requests to us, identifying your first and last name. Be sure to type "remove registrant" in the subject line of your email.

Website Legal Terms of Use

Limitation of Liability
The National Agency of Pet Grooming Schools its affiliates and related companies ("The National Agency of Pet Grooming Schools") take no responsibility for the accuracy or validity of any claims or statements contained in the information or related graphics of this site. Further, The National Agency of Pet Grooming Schools makes no representations whatsoever about the suitability of any of the information contained in the information or graphics on this site for any purpose. All such information and related graphics are provided without warranty of any kind. The National Agency of Pet Grooming Schools makes no representations whatsoever about any other Web site which you may access through this site. When you access a non- The National Agency of Pet Grooming Schools Web site, you understand and acknowledge that it is independent from The National Agency of Pet Grooming Schools, and that The National Agency of Pet Grooming Schools has no control over the content on any such Web site. In addition, a link to a non- The National Agency of Pet Grooming Schools Web site does not mean that The National Agency of Pet Grooming Schools endorses or accepts any responsibility for the content, or the use, of such Web site. It is your responsibility to take precautions to ensure that whatever you select for your use by you is free of such items such as viruses, worms, trojan horses, and other items of a destructive nature.

IN NO EVENT WILL GROOMING INSTITUTE OF CANADA BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION AVAILABLE OR REFERRED TO ON THIS SITE.

Use of the Site
While visiting the The National Agency of Pet Grooming Schools site, you may not: post, upload, publish, reproduce, transmit, or otherwise distribute information or other material: (a) constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability; (b) which is protected by copyright, or other intellectual property right, or derivative works with respect thereto, without obtaining permission of the copyright owner or rightholder; (c) otherwise use this site in a manner which is contrary to law, including the posting or transmitting of any information or software which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.

Copyright
All materials published or otherwise accessible through this site including, but not limited to, news articles, text, photographs, images, illustrations, audio clips, video clips, software, and other materials (the "Content") are protected by copyright, and are owned or controlled by The National Agency of Pet Grooming Schools and any others which may own copyright or the party credited as the provider of the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in the Content. All visitors shall abide by all additional copyright notices, information, and restrictions contained in any content accessed through this site.

Trademarks
The trademarks, logos, and service marks, including but not limited to "The National Agency of Pet Grooming Schools", "napgs.com" and other names, logos, and icons identifying the products and services (collectively the "trademarks") displayed on the site, are registered and unregistered trademarks of The National Agency of Pet Grooming Schools and others. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of The National Agency of Pet Grooming Schools or such third party that may own the trademarks displayed on the Site. Your misuse of the trademarks displayed on the site, or any other content on the site, except as provided in these Legal Terms of Use, is strictly prohibited. You are also advised that The National Agency of Pet Grooming Schools will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

Confidential Information
You authorize The National Agency of Pet Grooming Schools to collect from any party and to retain all relevant information relating to your use of this site, and you hereby authorize any party to provide us with such information. You understand and agree that unless you notify The National Agency of Pet Grooming Schools to the contrary by emailing us, or writing to us using the address provided above you further authorize The National Agency of Pet Grooming Schools to disclose, on a confidential basis, to any necessary parties with whom The National Agency of Pet Grooming Schools has business relations all necessary information relating to your dealings with us and this site.

Resource
If you are dissatisfied with The National Agency of Pet Grooming Schools site or with any terms, conditions, rules, policies, guidelines, or practices of Grooming Institute of Canada in operating this site, your sole and exclusive remedy is to discontinue using this site.

Indemnity
You agree to defend, indemnify, and hold The National Agency of Pet Grooming Schools and its affiliates and related companies harmless from any and all liabilities, costs, and expenses, including reasonable attorneys' fees, related to the violation of this Agreement by you or users of your account, or in connection with the use of this site or the placement or transmission of any information or other materials on this site by you or users of your account.

Miscellaneous
This Agreement, including any and all documents referenced herein, constitutes the entire agreement between The National Agency of Pet Grooming Schools and you pertaining to the subject matter hereof. The National Agency of Pet Grooming Schools' failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provisions or right. If any of the provisions contained in this Agreement be determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining.